Question 1

What is Cake It Yourself?

Accepted Answer

Cake It Yourself offers DIY cake kits that include everything you need to bake and decorate your own cake at home. Whether you're a beginner or experienced baker, our kits make baking fun and easy.

Question 2

Are your cake kits vegan and gluten-free?

Accepted Answer

Some of them are, and those are clearly labelled. We offer a wide variety of cake kits, so please pay attention to the ingredients if you are vegan, or suffer from any allergies, especially gluten, lactose, eggs, soy and lupin. If the food items are factory approved as safe, it will be clearly marked on our webpage as "Vegan friendly" or "Gluten-free".

Question 3

How do I order a cake kit?

Accepted Answer

To order, simply browse our website, select the cake kit you want, and add it to your cart. Once you're ready, proceed to checkout where you can enter your shipping details and payment information.

Question 4

How long will it take to receive my order?

Accepted Answer

We offer fast shipping, and your order will typically arrive within 1-5 business days for expedited shipping or 5-10 days standard shipping. You’ll receive a tracking number once your order ships.

Question 5

Do you offer custom cakes?

Accepted Answer

Yes, we do! If you're looking for a custom cake, please contact us via our contact page or send us an email at shlomit@cakeityourself.co for more details on custom orders and pricing.

Question 6

Can I order a cake kit for a special occasion?

Accepted Answer

Absolutely! Our kits are perfect for birthdays, celebrations, and special events. You can even personalize your cakes with custom decorations. Just let us know the details, and we’ll ensure your cake kit is perfect for your occasion.

Question 7

What is your return and refund policy?

Accepted Answer

We want you to be completely happy with your purchase. If for any reason you're not satisfied, please refer to our Refund/Return Policy page for details on how to return unopened, unused kits. Due to the nature of our products, we do not accept returns on opened items.

Question 8

Do you ship internationally?

Accepted Answer

We offer EU wide shipping.

Question 9

How can I contact you?

Accepted Answer

If you have any questions or need assistance, feel free to reach out to us through our contact form or email us at info@cakeityourself.co. We’re happy to help!

Question 10

Still Have Questions?

Accepted Answer

If you can't find the answer you're looking for, don't hesitate to contact us! We’re always here to assist you at neja@cakeityourself.co.

CAKE IT YOURSELF

Frequently asked questions